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Why You Should Follow-up on Customer Service Every Time

Aug 25, 2017 ... Customer service follow-up isn't something you should just think about. It's
something you must do. Check out why.

Customer Support Tools: List of Top 10 Tools

Oct 30, 2017 ... You work hard to get leads and customers in the door. It's disappointing when a
poor customer experience erases all that hard work and causes you to lose
valuable business. The challenges of providing outstanding customer service are
many. And as a small business owner, chances are it's ...

How to Improve Customer Support and Increase Sales

Mar 14, 2016 ... When you're looking at increasing your business revenue, the first thing your
mind probably jumps to is getting more customers. But what if I—and a lot of data
—told you that you could drive future revenue by focusing on customer support?
It probably wouldn't surprise you–you've been in this game a while.

Why Customer Service Is More Important Than Ever

Feb 2, 2016 ... In the world of social media and review websites, customer service has become
more important than ever. Check out these tips to enhance your customer service
and wow your customers.

How to Have Amazing Customer Service

Dec 2, 2015 ... Go beyond customer service by providing an amazing customer experience.
Learn how to amaze your customers and improve your small business brand and

How to Improve Customer Service by Making Them Feel Special

Mar 13, 2016 ... Making customers feel special, like they're the only girl in the world and maintain
a healthy small business. Learn how to improve customer service.

7 Customer Service Mistakes to Avoid

Dec 13, 2017 ... Customer service is the backbone of a great company. Check out 7 customer
service mistakes to avoid.

3 Steps To Turn Customer Care From Cost Center To Profit Center

Aug 1, 2016 ... What if I told you that the call center could be one of the biggest revenue
generators in your entire enterprise? Today, the call center is seen by many
COOs as a cost of doing business–a necessary evil–rather than as a revenue-
generating group. This negative perspective didn't start overnight. It's the result ...

3 Ways to Proactively Deliver Stellar Customer Service

Nov 28, 2016 ... Most customer service efforts focus on fixing problems rather than proactively
reaching out to happy customers. Here's three ways to thrill your biggest fans.

A Great Customer Experience is More than Just Great Customer ...

Jun 3, 2016 ... We've heard it all before: “The customer is king”. “Our greatest asset is our
customers”. “Make a customer, not a sale”. We've all been educated about the
importance of great customer service to the point where everyone should be a
customer service superstar. Instead, what we've created is a world where ...

Choosing the Right Customer Service Metrics for Support Initiatives

Jul 18, 2017 ... There's no denying that modern consumers expect a lot in return for their hard-
earned cash. Not only do they expect to receive a product or service that
accomplishes whatever the company promised it would accomplish, but today's
customers also have come to expect top-notch customer service from the ...

How to Deliver Proactive Customer Service for Today's Social ...

Jun 21, 2016 ... Proactive customer service was around before social media, but it is more
relevant today. Learn how to deliver proactive customer service.

7 Customer Service Skills

Dec 4, 2017 ... Customer service is the backbone of any good business. If your customer service
fails, no one will come back to you or refer you. Discover 7 customer service skills
you need to make customers happy.

How to Reduce Customer Service Employee Turnover

Nov 23, 2016 ... Keeping you customer service employees happy and around can be hard. Here's
some great tips on reducing your customer service employee turnover.

How Small Business Can Manage Customer Support

Feb 29, 2016 ... Customer support isn't just about dealing with problems—it's about connecting
with customers. And it can actually be part of a great sales strategy. Tom Byun,
general manager of small business at LivePerson and former vice president and
general manager of Yahoo! Small Business, joined Ignition to ...

How Customer Service Affects Your Bottom Line

Feb 26, 2016 ... Customer service is a big deal for any business. Bad customer service will hurt
your business. Discover how customer service affects your bottom line.

How Bad Customer Service Hurts Your Bottom Line

Apr 14, 2016 ... When thinking of biggest costs to a company, bad customer service usually isn't
top of mind. But, maybe it should be. Check out this infographic to find out just
how much bad customer service is costing you.

How Better Customer Service can Make You Money

Feb 3, 2016 ... Better customer service can not only help a business' reputation, but also its
bottom line. Check out these tips for better customer service that won't break the

How to Use Marketing to Support Customer Service

Jan 10, 2018 ... Almost five years ago, JD Powers found that 67 percent of American consumers
use a company's social media pages and profiles for customer services. In the
years since 2013, social media has continued to lead the way in closing the gap
between marketing and customer service. A modern business ...

Category "All Customer Service" | Small Business Insights and Ideas

Keeping your customers happy is the best service you can provide. Infusionsoft
provides great customer service advice for small businesses to thrive.